Hello
I'm a product manager at Group1001.
I'm focused on discovering what users value and delivering outcomes that drive business growth. Prior to Group1001, I spent several years at Airship leading product efforts for experimentation and partner integrations.
What I Do
Product Strategy & Discovery
Continuous customer interviews, opportunity mapping, and outcome-driven roadmaps that align teams to North Star metrics.
Agile Development
SAFe Agile and Scrum expertise. Ship iteratively, validate quickly, and adapt based on real user feedback.
AI Product Development
Built AI-powered document classification systems. Leverage AI tools daily for code generation, documentation, and communication refinement.
Stakeholder Management
Bridge technical teams and business leaders. Translate complex requirements into clear communication for all audiences.
Client Success & Delivery
Manage external client relationships end-to-end. Weekly working sessions, requirements intake, and precise documentation to ensure successful project delivery.
Technical Fluency
Deep understanding of APIs, system integrations, and platform architecture. Speak engineering's language.
Metrics & Analytics
Data-driven decision making. Track KPIs, measure outcomes, and evangelize metrics to drive product performance.
Go-to-Market Excellence
Enable sales teams, conduct technical training, and drive product adoption through strategic launches.
Projects
Partner Integration Configuration Portal
2019 - 2022
Built a no-code integration wizard that transformed how 20+ technology partners connected with Airship's marketing platform. The automated configuration tool guided users through setup in just a few clicks, reducing failed API calls, enabling web tracking of integration usage, and increasing adoption of core features.
Self-Service Annuity Renewals Automation
2024
Launched an end-to-end automated renewal system for annuity contracts that transformed a manual, error-prone process into a seamless self-service experience. The solution freed Operations from 50+ hours monthly of manual work, improved customer satisfaction scores, and positioned the business to handle exponential growth from 200+ to 2,000+ renewals without proportional headcount increases.